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Login User ID Password Forgot User ID? Enter your User Name before clicking 'Forgot Password?' Forgot Password? Register Now Where do I enter my password? The way you sign into the the HealthCare Portal provides a better safeguard to the privacy and security of your healthcare information. You may have signed into other web sites by using a User ID and Password. The HealthCare Portal also uses your site key token. Here is how the service works: Type your User ID and click Log In. Your site key token displays. If you recognize your site key token, you know you can safely type your password. If you do not recognize your site key token, do not type your password. Your personalized site key token helps you identify that you are at the valid HealthCare Portal site. Note: If you have not created your personalized site key token, you will be asked to do so before you sign into the HealthCare Portal. Protect Your Privacy! Always log off and close all of your browser windows Would you like to enroll as a Trading Partner? Trading Partner	Website Requirements Provider Portal News The Provider Web Portal will be down for maintenance on Sunday, December 15, 2019, from 4 p.m. to 8 p.m. MT. Portal users will be unable to access the portal during this time. We apologize for the inconvenience. Professional and Outpatient Claims Suspending for Explanation of Benefits (EOB) 0000 Some professional and outpatient claims were suspending for EOB 0000 – “Adjustment was initiated by provider.“ The issue was resolved on 12-3-19 and claims have been released from suspense. Some professional and outpatient claims are suspending for EOB 0000 – “Adjustment was initiated by provider.“ DXC has identified the root cause and plans to release the affected claims this evening, 12-3-19. Once DXC has confirmed that affected claims have been successfully released from suspense, a follow-up message will be posted so that providers can check the status of their claims. Professional and Outpatient Claims Suspending for Explanation of Benefits (EOB) 0000 Some professional and outpatient claims are suspending for EOB 0000 – “Adjustment was initiated by provider.“ DXC has identified the root cause and plans to release the affected claims this evening, 12-3-19. Once DXC has confirmed that affected claims have been successfully released from suspense, a follow-up message will be posted so that providers can check the status of their claims. The Provider Web Portal is down for regularly scheduled maintenance every Wednesday night beginning at 7 p.m. MT. Anticipated downtime is usually less than 2 hours, but could be up to 5 hours. We apologize for any inconvenience this may cause.

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